Each year, the Marine Industry Customer Satisfaction Index (CSI) Award recognizes boat and engine manufacturers who prioritize customer satisfaction and demonstrate a commitment to continuous improvement.

We’re proud to share that Crest has been recognized among this year’s honorees.

The CSI Award reflects more than craftsmanship—it represents the experience behind ownership. From the first visit to a dealership to years of time spent on the water, customer satisfaction remains at the heart of everything we do. Listening closely and continually refining our processes ensures that the Crest experience lives up to the standards our owners have come to expect.

To our Crest family, thank you for choosing Crest and allowing us to be part of your traditions, your milestones, and your time on the water.

This award belongs to you just as much as it does to us.

The NMMA Customer Satisfaction Index (CSI) Award is presented by the National Marine Manufacturers Association to boat and engine manufacturers that achieve high customer satisfaction scores. The award is based on independent surveys measuring owner satisfaction with product quality, sales experience, delivery, and service.

Crest Pontoon Boats earned the 2025 NMMA CSI Award for achieving outstanding customer satisfaction ratings from verified boat owners. This recognition reflects Crest’s commitment to quality craftsmanship, innovation, dealer support, and delivering an exceptional ownership experience.

The NMMA collects customer feedback through post-purchase surveys sent to new boat owners. Manufacturers must meet or exceed a 90% overall customer satisfaction rating to qualify for the CSI Award, making it one of the marine industry’s most respected honors.